Where does labour cost come from?

From the cost rate you set for each technician, applied to the time they record.

Who can see these reports?

Owners, admins and accountants. Technicians do not see margins.

MSP profitability by client

Because tickets, time, agreements and invoices live in one place, Opcrunch can show margin per client without a spreadsheet.

Revenue against the labour cost of the time worked, month by month.

Compare managed, block-hour and time-and-materials clients.

Worked and billable time by technician.

Ticket ratings by month and by technician.

Bring margin history to the renewal conversation.

Clients with rising hours and flat revenue stand out.

Close billing gaps before they show up as low margin.

Where does labour cost come from?: From the cost rate you set for each technician, applied to the time they record.
Who can see these reports?: Owners, admins and accountants. Technicians do not see margins.

Every module in one tier, with unlimited clients and free portal users.