Connected work
Tickets, clients, assets and agreements share one timeline. No more hopping between browser tabs to piece a client together.
- Client hub with documentation
- Client portal for your customers
Connected operations for MSPs
Less friction.
More flow.
Tickets, clients, agreements, time and billing in one clearer working day. Opcrunch connects the work your team does to the invoices it should produce.
$49 per technician · Free migration from ConnectWise, Autotask and HaloPSA · No contract
One operating view
Sample dataConnected view
Service with context
Every ticket shows the client, their agreement, their devices and the SLA clock, so technicians start with the whole picture.
Next SLA due45 min · Greenline Dental
Crunch the complexity
Scattered information becomes connected action.
Most MSPs run on a PSA, an RMM, a spreadsheet for agreements and another tool for quotes. Technicians re-type, billing gets rebuilt every month, and money slips through the gaps.
Opcrunch keeps the work, the agreement and the bill in one place, so the numbers line up without anyone chasing them.
- 01One record per clientTickets, sites, devices, agreements and documentation in one place.
- 02A daily revenue checkMicrosoft 365 licences and RMM device counts compared with what each agreement bills.
- 03Work straight to invoiceTime from the web, phone or desktop timer flows through approval onto the invoice.
The same Monday, two ways
- Microsoft 365 shows 91 seats; the agreement bills 84Found next quarter, maybe
- Ticket #4029 unassigned for 4 hoursSLA breached
- Last month’s time still in the timesheet toolNot invoiced
- Licence audit needs three CSV exportsHalf a day
Result: admin work, missed revenue, slower answers.
Designed for clarity
Built for how MSP teams actually work.
Clearer information
See what is unbilled, what is late and which clients make money, without building a report by hand.
- Revenue check, every day
- Margin by client and agreement
Simpler daily operations
Less clicking for technicians: one timer everywhere, checklists on tickets, and AI that summarises a ticket and drafts the reply.
- Phone app with offline time
- Desktop timer bar
One platform
Everything between the ticket and the invoice.
Service desk
Run service from one operating view.
Tickets, priorities, assignments, SLA targets, client context, assets and history stay connected instead of scattered across tools.
Clients & assets
Know exactly what you support.
Clients, sites, contacts, managed devices, agreements and documentation together, so technicians have context before the work begins.
Agreements
Make contracts operational.
Recurring services, fixed fees, prepaid blocks, included hours, rate rules and renewals are part of the service workflow.
Time & billing
Connect work to revenue.
One timer on web, phone and desktop. Approved time and agreement lines become invoices, paid online and synced to QuickBooks Online or Xero.
Revenue check
Catch billing drift before invoices go out.
Compare agreement quantities with what Microsoft 365 and your RMM actually report, and find time that was never invoiced.
Profitability
See which clients actually work.
Labour, recurring revenue and service activity together for a clearer view of margin per client and per agreement.
Inside the product
The Opcrunch workspace
Dense where it should be, calm everywhere else. Try the tabs: this preview uses sample data.
opcrunch
Northwind IT · sample workspaceRevenue check · Greenline Dental
Ready to reviewAgreement bills
84
Microsoft 365 seats
Microsoft reports
91
7 seats not billed
- Microsoft 365 Business PremiumBilled 84 · Reported 91+7 seats
- Defender for BusinessBilled 42 · Reported 46+4 seats
- Managed workstations (RMM)Billed 60 · Reported 63+3 devices
- Exchange Online Plan 1Billed 18 · Reported 17−1 seat
ConnectWise, Autotask & HaloPSA migration
Leave your old PSA.Keep your history.
Moving systems should not mean rebuilding your business from scratch. Opcrunch brings over your service, client, agreement and time data, with a dry run you check before any record is committed. Anything else comes in from a CSV.
- Companies
- Sites
- Contacts
- Agreements
- Agreement additions
- Tickets
- Ticket notes
- Time entries
Pricing
Per technician.Not per endpoint. Not per ticket.
One price for each technician who works in the system. Growing your client base costs nothing extra, because you pay for the seat, not the success.
Month to month
$49
per technician / month
No contract. Cancel any month.
Paid yearly
$39
per technician / month
Billed annually. Same features.
A technician is anyone who works tickets. No minimum seats, no setup fee. Client portal users, read-only staff and your bookkeeper are free.
Unlimited clients and contacts
Your book of business is not a line item.
Every module, one tier
Contracts, billing, assets and reporting are not add-ons.
Free migration from your current PSA
Companies, agreements, tickets, notes and time, moved with you.
Read-only RMM inventory
NinjaOne, Datto RMM, N-able N-central, Syncro, Atera, ConnectWise RMM, Kaseya VSA and Action1.
Never metered
- Endpoints under management
- Tickets or time entries
- Contacts or client portal logins
- Read-only and accounting users
- API calls and integrations
- Storage and attachments
Tenant security
Your clients' data stays inside your workspace.
Opcrunch uses tenant-scoped database access with row-level security and role-based permissions throughout. Access is tied to active workspace membership, not to what a browser chooses to show. Connectors to your RMM, PSA and Microsoft tenants only read: Opcrunch never writes back into the tools you already run.
- Tenant-scoped access
- Row-level security
- Role-based permissions
- Read-only connectors
- Auditable activity
14-day free trial
Ready to crunch the operational noise?
Start a workspace in two minutes, or tell us about your MSP and we’ll plan the move off your current PSA with you.
Talk to us first
We onboard MSPs one at a time so each migration gets looked at properly. Four questions.